Terms & Conditions

Effective Date: 09/25/2025

Welcome to Lucky Cat Pro. These Terms & Conditions govern all handyman, repair, and related services we provide. By scheduling service, receiving an estimate, or approving work, you agree to the following:

Licensing & Insurance

  • We are licensed in the State of Arizona under ROC License R-62 (Minor Home Improvements).

  • We are fully bonded and insured to protect our clients and employees.

  • Certain work outside the scope of our license may require a specialty contractor; if so, we will advise you before proceeding.

Estimates & Work Authorization

  • All quotes and estimates are valid for 30 days unless otherwise noted.

  • Estimates are based on the information provided by the customer; additional work or unforeseen conditions may result in changes to cost or scope.

  • Work will not begin until the estimate has been reviewed and approved by the customer.

Scheduling & Access

  • Appointment times are scheduled based on availability and may be subject to change due to weather, emergencies, or other unforeseen factors.

  • Customers are responsible for providing safe access to the work area, including removing personal items and ensuring pets are secured.

Payments

  • Payment is due upon completion of work unless otherwise agreed in writing.

  • Accepted forms of payment include : cash, check, credit card.

  • Late payments may be subject to additional fees.

Materials & Warranties

  • Unless otherwise specified, customers may choose to supply their own materials or have us supply them.

  • We warrant our workmanship for 12 months from the date of completion.

  • Warranties do not cover normal wear and tear, misuse, neglect, or customer-supplied materials.

  • Manufacturer warranties on products or parts are separate and apply as provided by the manufacturer.

Limitations of Service

  • We do not perform work outside the scope of an R-62 license, including but not limited to major structural, HVAC, roofing, or specialty trades requiring separate licensing.

  • We reserve the right to refuse service if unsafe or hazardous conditions are present.

Liability

  • While we take all precautions to prevent damage, we are not responsible for pre-existing conditions, hidden defects, or issues beyond the agreed scope of work.

  • Customers are encouraged to disclose known issues (plumbing leaks, electrical hazards, structural concerns, etc.) before work begins.

Cancellations & Rescheduling

  • Please provide at least 24 hours notice for cancellations or rescheduling.

  • Missed appointments without notice may result in a service charge.

Governing Law

  • These Terms & Conditions are governed by the laws of the State of Arizona.

  • Any disputes will be resolved in accordance with Arizona law and within the jurisdiction of Arizona courts.

Contact Us

If you have questions about these Terms & Conditions, please contact us at:
Lucky Cat Pro
Phone: (480) 356-5143
Email: john@luckycatpro.com
ROC License #: 360952